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Cancellation Policy

at Number 31

Please see our cancellation policies below to allow for maximum flexibility to help you make the right decisions regarding travel at this time:

New reservations for any future travel:

Any reservation you make for any future arrival date can be changed or cancelled at no charge up to 48 hours before your scheduled arrival. 

Existing Advance Purchase Rate non-refundable reservations for travel:

Guests holding these fully prepaid reservations who have decided not to travel may rebook for a later date, any time to December 31st 2021. Rebooking of stay must be made within 6 months of cancelling the original booking with stays valid until December 31st 2021.

Reservations can be changed or cancelled up to 48 hours before a scheduled arrival. 

Guests who booked via online travel agents or other third parties are advised to contact their booking provider for information on their policies and for assistance.

Number 31 looks forward to welcoming business and leisure travellers from June 29, 2020.

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